Shipping Policy

**Dunyah Clothing Line Shipping Policy**

Effective Date: 2025

At Dunyah, we aim to provide a seamless shopping experience by ensuring reliable and timely delivery of your orders. Please read our shipping policy carefully to understand how we handle shipping and delivery.

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### 1. **Processing Time**

- All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

- You will receive a notification when your order has been shipped.

- In case of delays due to high order volumes or unforeseen circumstances, we will notify you promptly.

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### 2. **Shipping Options and Delivery Times**

We offer the following shipping methods:

#### a. **Domestic Shipping (Within [Country Name])**

- Standard Shipping: Estimated delivery within 5-7 business days.

- Express Shipping: Estimated delivery within 2-3 business days.

#### b. **International Shipping**

- Estimated delivery within 7-21 business days, depending on the destination country.

- Customs processing times may vary and are beyond our control.

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### 3. **Shipping Costs**

- Shipping costs are calculated at checkout based on the shipping method selected, destination, and order weight.

- Free shipping may be offered on orders exceeding a specified amount. Details will be displayed during checkout or as part of a promotion.

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### 4. **Order Tracking**

- Once your order has shipped, you will receive a tracking number via email.

- You can use this tracking number to monitor the delivery status of your order through the carrier’s website.

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### 5. **Customs, Duties, and Taxes**

- International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

- These charges are the responsibility of the customer and are not included in the product price or shipping cost.

- We recommend checking your country’s import policies before placing an order.

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### 6. **Incorrect or Incomplete Address**

- It is the customer’s responsibility to provide accurate shipping information during checkout.

- Orders returned due to incorrect or incomplete addresses may incur additional shipping fees for redelivery.

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### 7. **Lost or Damaged Packages**

- If your package is lost or damaged in transit, please contact us immediately at [dunyah@dunyah.com](mailto:support@dunyah.com).

- We will work with the carrier to resolve the issue. Please note that resolution times may vary depending on the carrier’s policies.

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### 8. **Shipping Restrictions**

- Some items may have shipping restrictions due to legal or logistical reasons. If this applies to your order, we will notify you promptly.

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### 9. **Contact Us**

For questions or concerns about your order or our shipping policy, please contact us at:

Email: [dunyah@dunyah.com](mailto:support@dunyah.com)  

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Thank you for shopping with Dunyah! We appreciate your business and are committed to delivering your orders safely and promptly.

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.